Webhelp TSC.

Welcome to Webhelp TSC

Webhelp TSC is the new name of HEROtsc, after acquisition by international customer relationship management group Webhelp on 19 February 2013.

Find out more on this exciting news in our Insight & News section.

If you have any questions please get in contact with us at Webhelp TSC. For more detailed information please provide us with your details below.

Reduce your costs

It might seem counterintuitive – an outsourcing company that’s looking to reduce the number of calls from your customers.

But that’s our approach. It works for us, and it works for our clients. Unlike some others, we don’t just count calls, we analyse them.

How we can help you cut costs

We have thousands of employees who handle millions of calls each month. In a short while, we’ll get to know your customers better than you. Through intelligent insight we:

  • Identify and eliminate the issues that cause most difficulties for your business and your customers
  • Deliver improved experiences across all channels
  • Increase customer retention and lower the overall cost to serve
  • Leverage innovative commercial models that deliver reduced operating budgets and improved cashflow

The result?

Fewer calls, more satisfied customers, and cost savings for you where continuous improvements delivered £550K cost saving in the last 12 months for a leading mobile brand.

If you're serious about using our approach to improve your business revenues, so are we.


Find out more

 

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