Like it or not, your customers are talking about you to friends, relatives, and anyone who reads their posts. Building advocacy means improving the chances of your customers having positive conversations about your company. They could be your best sales force.
First, we’ll help you discover who your promoters, detractors and influencers are. Then we’ll help you find out what’s driving their opinion and where we can improve it.
Better customer advocacy doesn’t just make marketing and sales easier, it could also help you cut your advertising spend. After all, why advertise when your customers are already saying great things about you? Our service will:
We've consistently increased NPS for a leading mobile operator. Scoring 35 in last 6 months
Like everything else we do, it’s all backed by our proven methodologies that improve the chances of a successful, repeatable outcome.
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