Webhelp TSC.

Welcome to Webhelp TSC

Webhelp TSC is the new name of HEROtsc, after acquisition by international customer relationship management group Webhelp on 19 February 2013.

Find out more on this exciting news in our Insight & News section.

If you have any questions please get in contact with us at Webhelp TSC. For more detailed information please provide us with your details below.

Who we are

At Webhelp TSC we collaborate with our clients to deliver insightful customer management solutions.

We listen to them and their customers, to gain a real understanding of what both groups need. Working in partnership, we develop solutions that grow the client’s business and increase customer advocacy. We’re experts in designing and delivering multichannel solutions from contact centre to social media.

Our company

From our start-up roots we’ve grown into a market leading provider of innovative outsource solutions. Today we provide solution design that delivers measurable outcomes and improved customer experience.

More on our company

Our locations

We have ten UK contact centres employing more than 5,200 trained and experienced people. They’re supported by a centre of excellence in India, with 500 staff who deliver high-value shared services to us and our clients.

More on our locations

Treating customers fairly

Webhelp TSC serves global, blue-chip organisations by providing a comprehensive range of customer management solutions.

We are trusted by these organisations to deal directly with their customers through a wide range of telephone services and make fair treatment of all customers our top priority

More on treating customers fairly

 

Management team

Our management team has a wealth of experience from a variety of industry sectors. They have successfully grown our business, and positioned Webhelp TSC for long term growth.

More on our management team

Key partners

To deliver specialist services, we have formed integrated partnerships with market leaders.

More on our key partners